Karachi (Nut Desk) KE ensured uninterrupted power supply to major parts of the city during the ongoing monsoon spells in Karachi. Per KE spokesperson, maximum number of feeders affected due to rain were less than 150 of more than 1900 in KE’s network, the majority of which were temporarily powered down due to prevalence of kundas or waterlogging which could pose a safety hazard. These areas were also immediately restored upon receiving clearance from ground teams.
Heavy rains causing waterlogging at Gulshan-e-Hadeed and Gadap areas affected operations, and the utility requested civic agencies for support in draining water to safe levels to begin restoration efforts.
Amid forecast of more rains, spokesperson further added, “Citizens are advised to continue observing precautionary measures and continue to maintain a safe distance from all electricity infrastructure. Avoid using electrical appliances exposed to rains such as water motors as well. With Eid-ul-Azha approaching, we urge citizens to take special care of their sacrificial animals and avoid tethering them to any electrical infrastructure.”
Expressing sympathies and condolences with families over unfortunate incidents across Karachi, KE also categorically stated that no utility infrastructure was involved in any of the incidents reported. A report of exposed cables in Jacob Lines Area was acted upon swiftly by KE teams who have safely transferred the cables underground. Spokesperson KE advised use of call center 118 for electricity emergency complaints which are tackled on priority basis.
For guidance on other queries and complaints, the utility company remains available for consumers 24/7 for any queries or complaints via its WhatsApp number +92-348-0000118, 118 call center, SMS service 8119, KE Live App, and social media platforms.