In view of prime minister’s vision for maximum facilitation to taxpayers under FHB guidance, a Centralized Income Tax Refund Office (CITRO) has been established at the FBR for taxpayers by releasing income tax refund payments directly into their bank accounts in an transparent manner. This would work in an end-to-end automated manner.
Member IR (Operations) inaugurated the launch of CITRO by processing the first batch of Income Tax refund claims for payment through dedicated VPN tunnel established between the FBR and State Bank of Pakistan. This is indeed another milestone achieved by the organization through incessant efforts of Member IR Operations and Member IT of FBR.
This system would eliminate human interaction between the tax authority and taxpayers as well as ensuring quick relief to the business community.
The FBR is in the process of enhancing this automation process to the next level by creating linkages between all federal and provincial departments as well as large numbers of withholders, so that verification and processing of refund claims can also be made in a machine-enabled environment.
